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CLSLabs FAQ
Environmental Chemistry Analytical
Laboratory
Soil and Water Testing
FREQUENTLY ASKED QUESTIONS
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1. Does CLS do sampling?
2. Does CLS have couriers?
3. Does CLS provide bottles to clients?
4. Who are CLS clients?
5. Is CLS ELAP Certified?
6. Are there discounts for volume samples?
7. Are tours available of CLS Labs?
8. Is there one test that will determine the quality of my water?
9. What is the potability test for drinking water?
10. Do you test for Chromium-6?
11.
What are your TAT times?
12. What options are available if I need results before the report is ready?
13.
Is CLS open on the week end?
14. What if I have urgent projects or sample questions and need answers fast?
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1. |
Does CLS do sampling?
Our laboratory can provide well water sampling and in
some cases industrial drainage sampling.
"Our field technicians' greatest asset is their capability to perform
various sampling tasks in the field. CLS maintains an adequate supply of
ISCO composite samplers, groundwater monitoring well pumps, bailers,
drive-hammers and field test equipment to satisfy various job tasks. Each
technician is trained in the proper use and latest testing protocols
available."
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2. |
Does CLS have couriers?
Yes, we have couriers who can pick up samples to ease the sample
delivery burden on our clients. We do request a minimum of 24 hours notice
to fit your need into our rotation.
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3. |
Does CLS provide bottles to the
client? Yes, we provide bottles to our clients at no
charge. It is our hope that our clients honor this courtesy by returning
your bottles/samples to CLS Labs for analysis. We provide quality service,
reasonable rates, and fast turnaround.
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Who are your clients?
CLS has seven analytical departments and handles jobs from state and
federal agencies, industrial clients, engineering firms, and private
individuals for projects of any size, large or small.
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Is CLS ELAP Certified?
Yes, our certification number is: 1233.
CLS holds certification in California for hazardous waste, waste
water, and drinking water parameters. Our lab also has extensive
experience in serving municipalities, counties, and state requirements for
water analyses. We have provided comprehensive analytical services for the
US government. Numerous projects have been completed for the Department of
Defense (DOD) and the Department of Energy (DOE) including those regulated
by the Air Force Center for Environmental Excellence (AFCEE) and the US
Army Corps of Engineers (USACOE). Our laboratory has also performed
analyses for various Superfund sites throughout the United States. We have
also provided extensive analytical services for projects from various
foreign countries.
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6. |
Are there discounts offered for
volume samples? Yes, if samples are 15 or greater we are
able to discount more per project.
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Are tours available of CLS Labs?
Yes. We encourage our clients to stop by and visit the laboratory.
Call us today to see how our lab operates and just how samples are run and
processed for our clients. We look forward to hearing from you.
Laboratory Information: 800-638-7301,
916-638-7301
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8. |
Is there one test that will
determine the quality of my water?
Unfortunately, no.
There is not a single test that can tell you everything that might be in
your water. CLS will assist you in determining what analyses will provide
you the most useful information within your needs and budget.
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What is the potability test for
drinking water? This test determines the fitness of the
water for drinking. The very basic test is Coliform or Bacteria presence.
See the CLS January Newsletter for
interesting reading:
"Baby in the House-Testing a New Well"
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Do you test for Chromium-6? Hexavalent Chromium
As a part of the Environmental Laboratory
Accreditation Program and the DOHS request for the monitoring of
vulnerable drinking water sources CLS is available to serve you with your
Chrome 6 testing needs.
For regulated and unregulated (Title 22 of the California Code of
Regulations 64450) chemicals requiring monitoring, contact CLS Labs Client
Services.
Hexavalent Chromium - Chrome 6
Metals Analysis, Matrix-Water/Other
EPA Method 218.6/7196 EPA 7199
Other methods are available with higher detection limits.
Perchlorate
Inorganic Analysis, Matrix-Water,
EPA Method 300.0/314.0
MTBE
Petroleum Fuels, Matrix-Water,/Soil
EPA Method 8015/602/8020
EPA Method 524.2
EPA Method 8260
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What are your turnaround times
(TAT)? Our standard TAT is 10 working days
but we also offer faster TAT to analyze projects on a 5, 3, 2 day or 24
hour TAT. Surcharges are applicable if other than a 10 day TAT is
requested.
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What options are available if I
need results before the final report is ready?
Our Client
Service Department can send the data by fax or e-mail utilizing our
information management system.
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Is CLS open on the weekend?
We are not currently open on the weekend however, if you call ahead we
can make special arrangements to meet your needs. Please provide 48 hours
notification if a week end drop off is required.
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What if I have urgent project or
sample questions and need answers fast?
Our Client Service
Representatives will take action on ANY client NEED. The staff at CLS Labs
is trained to move quickly and efficiently within our organization and
information systems. We are committed to providing person to person client
services.
"A successful business depends on clients and satisfying their
needs. CLS places the clients at the highest level of importance. We will
try to do what you want when you want it. Communication is the key to
success for all parties. Do not hesitate to call and get to know your
staff at CLS."
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"Synergy - the bonus
that is achieved when things
work together harmoniously."
Mark Twain |
